The training industry is expanding year on year as employers and individuals alike recognise the value of keeping skills up to date. This is of increasing importance with the rise of millennials and the frightening pace that industry knowledge is changing. Learners also have more and more choice when it comes to training providers.
Is your training business ready to cater for the market in 2018? Using insider secrets, this workshop will guide you through:
– The state of the training marketplace right now
– Creating a 5* customer service plan
– How to leverage more customers in 2018
– Using business intelligence to stay at the forefront of your industry
– Combining these elements to create a winning 2018 business strategy